.es-chat-launch,.es-chat-popup,.es-operator{font-family:Manrope,"Segoe UI",sans-serif;color:#18354b;font-size:15px;line-height:1.5}.es-chat-popup *,.es-operator *,.es-chat-launch{box-sizing:border-box}.es-chat-popup button,.es-operator button,.es-chat-popup input,.es-operator input,.es-chat-popup textarea,.es-operator textarea,.es-chat-popup select,.es-operator select{font:inherit}.es-chat-popup button,.es-operator button{cursor:pointer;touch-action:manipulation}.es-chat-popup button:focus-visible,.es-chat-popup input:focus-visible,.es-chat-popup textarea:focus-visible,.es-chat-popup select:focus-visible,.es-operator :focus-visible{outline:3px solid #f4b94e;outline-offset:3px}.es-chat-popup [hidden],.es-operator [hidden],.es-chat-launch[hidden]{display:none!important}.es-chat-popup p,.es-operator p{margin:0}.es-chat-launch{position:fixed;right:22px;bottom:22px;z-index:1000;display:flex;align-items:center;gap:10px;border:0;border-radius:30px;padding:15px 21px;color:#fff;background:linear-gradient(120deg,#096fb8,#118ccd);box-shadow:0 8px 32px #123e6540;font-weight:800;max-width:calc(100vw - 32px)}.es-chat-launch>span:first-child{font-size:24px;line-height:1}.es-chat-badge{min-width:24px;border-radius:99px;background:#fff;color:#0764a4;font-size:12px;padding:2px 6px}.es-chat-popup:not([open]){display:none}.es-chat-popup[open]{position:fixed;inset:auto 22px 22px auto;margin:0;display:flex;flex-direction:column;width:405px;max-width:calc(100vw - 24px);height:650px;max-height:calc(var(--es-vh,100dvh) - 36px);padding:0;border:1px solid #c8e3ef;border-radius:24px;background:#fff;z-index:1001;box-shadow:0 22px 100px #14354a50;overflow:hidden}.es-chat-head{display:flex;align-items:center;justify-content:space-between;gap:12px;background:linear-gradient(125deg,#14354c,#087cbd);color:#fff;padding:18px 18px 15px}.es-chat-head strong{font-size:20px}.es-chat-head p{font-size:12px;color:#dcedf5;margin-top:3px;max-width:280px}.es-chat-close{border:1px solid #ffffff50;background:#ffffff15;color:white;min-width:40px;min-height:40px;border-radius:12px;font-size:25px!important;padding:0}.es-chat-presence{padding:9px 16px;color:#35667a!important;background:#eef8fc;font-size:12px;flex-shrink:0}.es-chat-body{display:flex;flex:1;flex-direction:column;min-height:0}.es-chat-start{display:flex;flex-direction:column;gap:15px;padding:20px;overflow:auto}.es-chat-start label,.es-login label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:700}.es-chat-start input:not([type=checkbox]),.es-chat-start select,.es-login input,.es-chat-language select{min-width:0;width:100%;height:45px;padding:8px 12px;border:1px solid #c3d9e4;background:#fff;border-radius:10px;font-size:16px}.es-chat-start .es-consent{display:flex;flex-direction:row;align-items:flex-start;gap:10px;font-weight:400;font-size:12px}.es-consent input{width:20px;height:20px;flex-shrink:0;accent-color:#087bb7;margin:0}.es-chat-hint{font-size:11px!important;color:#526b7b!important;padding:9px 16px;line-height:1.45;flex-shrink:0}.es-chat-start .es-chat-hint{padding:0}.es-chat-error{font-size:12px!important;color:#a42c3b!important;overflow-wrap:anywhere}.es-chat-error:empty{display:none}.es-chat-language{display:flex;gap:10px;align-items:center;justify-content:space-between;padding:8px 16px;border-bottom:1px solid #e3edf2;font-size:11px}.es-chat-language select{width:auto;max-width:65%;font-size:13px;height:35px;padding:4px 8px}.es-messages{flex:1;min-height:0;overflow:auto;overscroll-behavior:contain;padding:18px 14px;display:flex;flex-direction:column;gap:12px;background:#edf5f8;background-image:radial-gradient(#b9d6e145 .8px,transparent .8px);background-size:16px 16px;scrollbar-width:thin}.es-bubble{max-width:87%;align-self:flex-start;background:#fff;border:1px solid #dbe7ed;padding:11px 13px 7px;border-radius:16px 16px 16px 4px;box-shadow:0 2px 3px #16314705;flex-shrink:0;min-width:90px}.es-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;color:#1d3b4d;line-height:1.6;font-size:14px}.es-bubble.es-own{align-self:flex-end;background:#d7f2ed;border-color:#c0e6de;border-radius:16px 16px 4px 16px}.es-bubble footer{font-size:10px;color:#52717a;text-align:right;margin-top:7px}.es-translation{font-size:10px;color:#587285;margin-top:8px}.es-original{display:block;border:0;background:none;color:#075d8c;font-size:11px!important;padding:2px 0;text-decoration:underline;text-underline-offset:3px}.es-message-pending{font-style:italic;color:#536d7e!important}.es-composer{padding:12px 14px max(12px,env(safe-area-inset-bottom));border-top:1px solid #d4e3eb;background:#fff;flex-shrink:0}.es-composer>div{display:flex;gap:9px;align-items:flex-end}.es-composer textarea{resize:none;flex:1;min-width:0;height:50px;max-height:120px;padding:12px;border:1px solid #cbdde6;border-radius:14px;font-size:16px;line-height:1.5;background:#f8fbfd;color:#16364a}.es-composer .es-chat-error{padding-top:8px}.es-send{border:0;border-radius:13px;background:#0679b8;color:#fff;min-height:46px;padding:10px 17px;font-weight:800!important}.es-send:disabled{opacity:.6;cursor:wait}.es-chat-empty{margin:auto!important;text-align:center;color:#59798b!important;font-size:13px;padding:25px}.es-older{align-self:center;border:1px solid #c2d7e1;background:#fff;color:#24536c;font-size:12px!important;padding:7px 12px;border-radius:30px}.es-operator{margin:0;background:#edf5f8;min-height:100dvh}.es-operator a{color:#07679b}.es-operator h1,.es-operator h2{letter-spacing:-.04em;line-height:1.15}.es-loading{text-align:center;padding:60px}.es-login{width:min(410px,calc(100% - 32px));margin:7vh auto;background:#fff;padding:32px;border:1px solid #d5e5ed;border-radius:28px;box-shadow:0 30px 85px #0f466315;display:flex;flex-direction:column;gap:18px}.es-login img{height:auto;max-width:150px;align-self:center}.es-kicker{font-size:10px;letter-spacing:.13em;font-weight:800;color:#187faa}.es-login h1{font-size:34px;margin:0}.es-login>p{font-size:14px;color:#627b8a}.es-login .es-chat-hint{padding:0;font-weight:400}.es-workspace{height:var(--es-vh,100dvh);display:flex;flex-direction:column;overflow:hidden}.es-operator-head{height:80px;flex-shrink:0;background:#102d46;color:#fff;display:flex;align-items:center;gap:22px;padding:12px 28px}.es-operator-head>img{height:53px;object-fit:contain;background:white;border-radius:12px;padding:4px 8px}.es-operator-head strong{display:block;font-size:16px}.es-operator-head small{display:block;color:#bcd3e3;font-size:12px;margin-top:3px}.es-settings{margin-left:auto;position:relative}.es-settings summary{cursor:pointer;list-style:none;border:1px solid #ffffff40;border-radius:11px;padding:9px 13px;font-size:12px}.es-settings>div{position:absolute;right:0;top:45px;z-index:5;width:230px;display:flex;flex-direction:column;background:#fff;box-shadow:0 12px 30px #17395125;border-radius:13px;border:1px solid #d0e2ea;padding:8px}.es-settings button{border:0;background:#fff;text-align:left;color:#14394e;padding:12px;border-radius:8px;font-size:12px}.es-settings button:hover{background:#eef7fb}.es-connection{background:#e4f2f6;color:#346277;padding:6px 22px;font-size:11px;min-height:28px;flex-shrink:0}.es-work-area{flex:1;display:grid;grid-template-columns:340px minmax(0,1fr);min-height:0;max-width:1600px;width:100%;margin:auto;background:#fff;box-shadow:0 0 35px #193f4d08}.es-inbox{display:flex;flex-direction:column;min-height:0;border-right:1px solid #d6e6ed;overflow:hidden}.es-inbox-intro{padding:25px 22px 12px}.es-inbox-intro h1{font-size:30px;margin:0 0 8px}.es-inbox-intro p{font-size:12px;color:#6b8290}.es-inbox>input{margin:12px 16px;padding:11px 14px;border:1px solid #d3e1e9;border-radius:13px;min-width:0;background:#f7fafc;font-size:16px}.es-inbox-tabs{display:flex;gap:7px;padding:0 20px}.es-inbox-tabs button{flex:1;border:0;border-radius:9px;background:#f1f6f8;color:#597586;padding:8px 12px;font-size:12px}.es-inbox-tabs button.active{background:#dff0f8;color:#09689c;font-weight:800}.es-thread-list{overflow:auto;min-height:0;flex:1}.es-thread{display:flex;align-items:center;gap:11px;padding:17px 17px;width:100%;border:0;border-bottom:1px solid #edf2f5;background:white;text-align:left;min-width:0;color:#17394d}.es-thread.selected{background:#e9f6fb;box-shadow:inset 3px 0 #0e83bd}.es-avatar{height:43px;width:43px;flex-shrink:0;border-radius:15px;display:grid;place-items:center;font-size:14px;font-weight:800;color:#1671a0;background:#dff1fa}.es-thread-preview{min-width:0;flex:1}.es-thread-preview b{font-size:14px;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.es-thread-preview small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#627b89;font-size:12px;max-width:100%;margin-top:4px}.es-thread-preview em{display:block;color:#1780a1;font-size:10px;font-style:normal;margin-top:4px}.es-thread-meta{align-self:stretch;display:flex;flex-direction:column;align-items:flex-end;justify-content:center;gap:8px;width:62px;flex-shrink:0}.es-thread-meta small{font-size:9px;color:#6f8a98}.es-thread-meta b{font-size:11px;background:#079587;color:#fff;border-radius:30px;min-width:22px;padding:3px 6px;text-align:center}.es-list-empty{padding:40px 24px;text-align:center;color:#62808f;font-size:13px}.es-list-footer{padding:10px 16px;border-top:1px solid #dce7ed;font-size:10px;color:#66808d}.es-room{display:flex;flex-direction:column;min-height:0;min-width:0}.es-room-empty{margin:auto;text-align:center;padding:35px;max-width:470px;color:#5f7e8e}.es-room-empty>span{font-size:70px;color:#249dcc}.es-room-empty h2{color:#183d55;font-size:32px}.es-room-head{display:flex;align-items:center;gap:16px;padding:15px 25px;background:white;border-bottom:1px solid #dfebf0;min-height:76px;flex-shrink:0}.es-room-head>div{min-width:0;flex:1}.es-room-head strong{display:block;overflow-wrap:anywhere}.es-room-head small{display:block;font-size:11px;color:#608191;margin-top:3px}.es-room-head>button{border:1px solid #cddfe8;border-radius:10px;background:#fff;color:#28607b;padding:9px 12px;font-size:12px;flex-shrink:0}.es-back{display:none}.es-room .es-messages{padding:25px}.es-room .es-bubble{max-width:76%;padding:13px 17px 9px}.es-room .es-bubble p{font-size:15px}.es-room .es-composer{padding-inline:25px}.es-room .es-chat-hint{text-align:center;background:#f7fbfc}.es-operator .es-composer textarea{height:57px}.es-operator .es-send{min-height:52px;padding-inline:22px}
@media(max-width:760px){.es-operator-head{height:68px;padding:9px 14px;gap:12px}.es-operator-head>img{width:85px;height:45px}.es-operator-head strong{font-size:13px}.es-operator-head small{font-size:10px}.es-settings summary{font-size:11px;padding:8px}.es-connection{padding:6px 14px;font-size:10px}.es-work-area{display:flex}.es-inbox{width:100%;border:0}.es-room{display:none;width:100%}.es-room-open .es-inbox{display:none}.es-room-open .es-room{display:flex}.es-back{display:block}.es-room-head{padding:11px 12px;gap:10px;min-height:67px}.es-room-head>button{font-size:10px;padding:8px}.es-room-head strong{font-size:13px}.es-room .es-messages{padding:16px 12px}.es-room .es-bubble{max-width:90%;padding:11px 13px 7px}.es-room .es-bubble p{font-size:14px}.es-room .es-composer{padding:10px 12px max(10px,env(safe-area-inset-bottom))}.es-room .es-chat-hint{font-size:10px!important;padding:7px 12px}.es-operator .es-send{padding-inline:13px}.es-login{margin:25px auto;padding:27px}.es-thread{padding-block:17px}.es-inbox-intro{padding-top:22px}}
@media(max-width:500px){.es-chat-popup[open]{inset:auto 8px 8px auto;max-width:calc(100vw - 16px);width:calc(100vw - 16px);height:680px;max-height:calc(var(--es-vh,100dvh) - 16px);border-radius:20px}.es-chat-head{padding:13px 16px}.es-chat-head p{font-size:11px}.es-chat-launch{bottom:16px;right:16px;padding:12px 17px;font-size:13px}.es-chat-start{padding:16px;gap:13px}.es-chat-body>.es-chat-hint{font-size:10px!important;padding-block:7px}}
@media(prefers-reduced-motion:reduce){.es-chat-popup *,.es-operator *{scroll-behavior:auto!important;animation:none!important;transition:none!important}}
/* Show the original bird directly from the existing logo; the source asset is untouched. */
.es-chat-launch{background:linear-gradient(120deg,#fff,#f1fbff);color:#123b56;border:1px solid #c7e6f3;padding:8px 18px 8px 11px;box-shadow:0 7px 35px #126ca330,0 0 0 5px #ffffff80;gap:10px}.es-chat-bird{display:block;width:46px;height:43px;flex-shrink:0;background-image:url('/assets/logo.png');background-size:132px auto;background-position:-63.2px -11.8px;background-repeat:no-repeat;transform-origin:center;animation:es-bird-arrive 1s ease-out}.es-chat-launch:hover .es-chat-bird{transform:translateY(-3px) rotate(-6deg);transition:transform .3s}.es-chat-badge{background:#087db5;color:#fff}@keyframes es-bird-arrive{0%{transform:translate(-8px,7px) rotate(-12deg);opacity:.4}100%{transform:none;opacity:1}}@media(max-width:500px){.es-chat-launch{padding:7px 14px 7px 9px;gap:7px}}@media(prefers-reduced-motion:reduce){.es-chat-bird{animation:none!important;transition:none!important}.es-chat-launch:hover .es-chat-bird{transform:none}}